This privacy notice for Black Power General Trading L.L.C (doing business as Officeshark.®) (“Officeshark.®,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at https://officeshark.ae, or any website of ours that links to this privacy notice
• Use our platform, services, or applications under the Officeshark.® brand
• Engage with us in other related ways, including sales, marketing, or events

Officeshark.® is a trading name/brand operated by Black Power General Trading L.L.C.

If you do not agree with our policies, please do not use our Services. For any questions, contact us at: support@officeshark.ae

SUMMARY OF KEY POINTS

• We collect personal information you provide (name, phone, email, address, etc.)
• We do not process sensitive personal data
• We use your data to provide services, improve experience, and ensure security
• We may share data with trusted service providers (payments, delivery, analytics)
• We take reasonable steps to protect your data but cannot guarantee 100% security
• You have rights depending on your location (access, correction, deletion)

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We may collect:

• Names
• Phone numbers
• Email addresses
• Billing and shipping addresses
• Payment details (processed via secure payment providers)
• Login credentials
• Images or content you upload

Automatically Collected Information

• IP address
• Device information
• Browser type
• Usage data
• Location data (if enabled)

We use cookies and similar tracking technologies.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

• Create and manage accounts
• Process orders and payments
• Deliver products and services
• Provide customer support
• Send updates and marketing (you can opt out)
• Prevent fraud and improve security
• Analyze usage and improve services

3. LEGAL BASIS FOR PROCESSING

We process data based on:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

4. SHARING YOUR INFORMATION

We may share your data with:

• Payment processors
• Delivery/logistics partners
• IT and hosting providers
• Analytics and marketing services

We do not sell your personal data.

5. THIRD-PARTY WEBSITES

We are not responsible for privacy practices of third-party websites linked from our platform.

6. COOKIES AND TRACKING

We use cookies to:

• Improve user experience
• Analyze traffic
• Personalize content

You can disable cookies in your browser settings.

7. SOCIAL LOGIN

If you log in via social platforms, we may access basic profile data depending on your permissions.

8. INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed in:

• United Arab Emirates
• Other countries where our service providers operate

9. DATA RETENTION

We retain your data:

• As long as your account is active
• As required by law (VAT, accounting, etc.)

10. DATA SECURITY

We implement technical and organizational measures to protect your data.
However, no system is completely secure.

11. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under 18 years of age.

12. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent

To exercise your rights, contact:
support@officeshark.ae

13. DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) signals.

14. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time.
Updated versions will be posted on this page.

15. CONTACT US

For any questions or data requests:

Email: support@officeshark.ae
Company: Black Power General Trading L.L.C
Brand: Officeshark.®
Location: Dubai, United Arab Emirates

16. DATA REQUESTS

To review, update, or delete your data, contact:
support@officeshark.ae